Bahasa Melayu
About Penjejakan
Penjejakan.com is a prominent parcel tracking platform in Malaysia that has been delivering users with thorough and precise tracking details since 2023. Our ultimate goal is to become the preferred tracking platform for all Malaysians, regardless of the location of their parcels.
We are dedicated to simplifying the tracking process for our users by incorporating efficiency and innovation, while also prioritizing customer satisfaction.
In this article, we will delve deeper into Penjejakan.com, including our core principles, background, service coverage, technological advancements, and how we can assist you in effortlessly tracking your parcels.
Our Vision
At Penjejakan.com, our goal is to become the premier parcel tracking platform in Malaysia, offering users with the most extensive and precise tracking details available. We recognize the inconvenience of not being able to track parcels effectively, particularly when they are being shipped from overseas.
That is why we strive to make the parcel tracking process effortless and stress-free for our users, regardless of the origin or destination of their packages.
Our Mission
At Penjejakan.com, our goal is to simplify parcel tracking for Malaysians, regardless of their location. We recognize that individuals have busy schedules and may not have the time to regularly monitor their parcels.
Therefore, we aim to streamline the tracking process and offer our users timely updates on their packages. Our platform allows for effortless monitoring of parcels, eliminating any stress or inconvenience.
Our Culture
At Penjejakan.com, our top priority is always our customers. We prioritize innovation, precision, and effectiveness and strive to offer our users the most exceptional tracking service possible.
Our customer-focused approach entails actively seeking and incorporating feedback from our users to enhance our platform continuously. We recognize the importance of a seamless and hassle-free parcel tracking experience, and we are committed to making that a reality for our customers.
Our Core Values
At the heart of our company lie three core principles that serve as our guiding force in all aspects of our operations. These values are a reflection of our identity and define our purpose, playing a crucial role in our success as a tracking platform.
- Precision: Our top priority is to deliver the most accurate tracking information to our users. We recognize the significance of knowing the exact location of your parcels, and we are dedicated to providing real-time updates to ensure your peace of mind.
- Efficiency: We believe that tracking your packages should be a seamless and effortless process. This is why we have designed our platform to be user-friendly and efficient, enabling you to track your shipments with ease and convenience.
- Innovation: As the logistics and parcel delivery industry continues to evolve, we strive to stay ahead by constantly innovating and enhancing our platform. By keeping up with the latest technology, we aim to provide our users with an exceptional tracking experience.
Our History
GiaoHangTotNhat.VN began as a rapid delivery company, operating through its website. Over the years, the brand identity and corporate structure of GiaoHangTotNhat (Giao Hàng Tốt Nhất) have undergone significant changes.
From 2017 to 2021, the company operated as Best Express District 7, HCMC, Vietnam – GiaoHangTotNhat.VN, with NECTAR as its legal entity. This phase was crucial in establishing a strong local presence in the logistics industry.
In the following years, from 2021 to 2023, the company evolved into Best Express GiaoHangTotNhat – Thu Duc Branch, under the legal entity of Gia Nguyen Company. This transition allowed for an expansion of services and a wider reach.
In late 2023, Penjejakan.com was launched as a member of the GiaoHangTotNhat.vn group, specifically catering to parcel tracking needs in Malaysia. This strategic move aimed to strengthen the international presence of GiaoHangTotNhat.vn and provide Malaysians with a personalized and superior tracking service.
Penjejakan.com was founded by a team of experienced professionals in logistics and technology in the fourth quarter of 2023. Recognizing the need for a more comprehensive and accurate parcel tracking platform in Malaysia, GiaoHangTotNhat took the initiative to create one. With our combined expertise, we developed a cutting-edge tracking platform that has become the preferred choice for many Malaysians.
Our Service Network
Penjejakan.com has a comprehensive integration with over 100 logistics and delivery companies in Malaysia and worldwide. This allows us to efficiently track your parcel’s location regardless of its destination.
Our vast network enables us to provide you with accurate and timely updates on your parcel’s whereabouts and estimated delivery time. Some of the prominent logistics and delivery companies we are integrated with include Ninja Van, J&T, DHL, UPS, FedEx, and many others.
Currently, our toolkit is capable of tracking orders from various well-known companies in Malaysia, such as:
- SF Standard Express: Global Logistics Company from China.
- J&T Express Malaysia: Known for express delivery services.
- ABX Express: Big brand in Malaysia Logistics.
- POS Laju: Trusted Malaysian courier & logistics provider
- KEX Express: a Malaysian brand with over 38 years of experience as a courier service provider.
- Ninja Van Malaysia: Leading Courier & Logistics Solutions Partner in Malaysia.
- GDEX Express: a Malaysian express courier company that provide domestic and international delivery with over two decades of experience.
- Shopee Express: SPX is now at Malaysia also.
- Mantap Express: Flash Delivery Solution Covering Many Parts of Sabah.
- LINE Clear: a fully integrated supply chain management specialist providing seamless, reliable and efficient delivery services across Malaysia.
Our Technology
At Penjejakan.com, we recognize the significance of utilizing cutting-edge technology to deliver our users with precise and current tracking details. This is why we have made significant investments in state-of-the-art technology to ensure the seamless and effective functioning of our platform.
Our advanced tracking system enables us to provide real-time updates on the whereabouts of your package and its estimated delivery time. We continuously upgrade our technology to stay ahead of the competition and offer our users an exceptional tracking experience.
Our Pros and Advantages
There are numerous advantages to utilizing Penjejakan.com for your parcel tracking needs. Some of the benefits include:
- Comprehensive tracking: Our platform is connected with over 100 logistics and delivery companies globally, providing you with comprehensive tracking information.
- Real-time updates: Through our advanced tracking system, we offer real-time updates on your parcel’s location and estimated delivery time.
- User-friendly interface: Our platform is designed to be user-friendly, making it effortless for anyone to track their parcels with just a few clicks.
- Efficient customer support: In case of any issues or inquiries regarding your parcel tracking, our dedicated customer support team is always available to assist you.
- Innovative features: We continuously update our platform with new features to enhance our users’ tracking experience and ensure a seamless process.
Key Services We Provide
Penjejakan.com provides a diverse array of services to cater to the varying tracking requirements of our users. These services encompass:
Parcel tracking: Our primary service is parcel tracking, which enables us to furnish you with live updates on the current location and expected delivery time of your parcel.
Delivery notification: Additionally, we extend delivery notification services that keep you informed when your parcel is in transit or has been delivered successfully.
Customized tracking: We understand that businesses and individuals may have multiple parcels to monitor simultaneously. Hence, we offer customized tracking solutions that allow you to conveniently track all your parcels from a single platform.
About Our Team
At Penjejakan.com, our team consists of highly skilled logisticians and technology experts who are deeply committed to delivering the most efficient parcel tracking service for our customers.
Drawing from years of experience in the logistics field, our team is well-versed in the complexities of parcel tracking and is dedicated to simplifying the process for our users.
Guideline: How to Track Your Parcel Order in Penjejakan.com
Tracking your package through Penjejakan.com is a user-friendly and uncomplicated procedure. Here is a step-by-step manual to assist you in tracking your parcel order:
- Access our official website, Penjejakan.com.
- Input your unique tracking number into the designated area on the homepage.
- Select the Track button.
- Our state-of-the-art tracking system will promptly furnish you with live updates on the current whereabouts of your parcel and its expected delivery time.
The Importance of Tracking Your Package Quickly and Correctly
In today’s rapidly moving society, it is essential to efficiently and precisely monitor your parcels. Whether you are anticipating a vital document or a present from a dear one, having knowledge of the precise location of your package provides reassurance and enables you to plan accordingly.
The potential delays or misplacement of packages can result in considerable inconvenience and even monetary loss. By utilizing Penjejakan.com for parcel tracking, you can prevent these problems and guarantee the safe and timely delivery of your packages.
Why Choose Us – Penjejakan.com
Penjejakan.com is the preferred parcel tracking platform for Malaysians due to several compelling reasons. Firstly, we prioritize accuracy and strive to provide our users with the most precise tracking information available. Our commitment to accuracy sets us apart from other tracking platforms.
Additionally, our platform is designed to be efficient and user-friendly, making the parcel tracking process quick and hassle-free. We understand the importance of timely and reliable tracking information, which is why we have streamlined our platform to ensure a seamless experience for our users.
Furthermore, we are constantly innovating and updating our platform to enhance the tracking experience for our users. Our team is dedicated to staying ahead of the curve and implementing new technologies to improve our services continuously.
Lastly, our extensive service network is a significant advantage for our users. With integration with over 100 logistics and delivery companies worldwide, we can track parcels from any location, providing convenience and peace of mind to our users. This comprehensive network sets us apart as a leading parcel tracking platform in Malaysia.
Best Logistics / Delivery Companies in Malaysia 2023
The logistics and delivery industry in Malaysia is constantly evolving, with new entrants joining the market every year. By 2023, some of the top logistics and delivery companies in Malaysia will include:
- Ninja Van: As one of the largest and fastest-growing logistics companies in Malaysia, Ninja Van offers reliable and efficient delivery services both domestically and internationally.
- J&T Express Malaysia: Known for express delivery services.
- ABX Express: Big brand in Malaysia Logistics.
- POS Laju: Trusted Malaysian courier & logistics provider
- DHL Express: With a vast global network spanning over 220 countries and territories, DHL Express is known for its fast and secure door-to-door delivery services.
- Shopee Express: SPX is now at Malaysia also.
- FedEx Express: Operating daily flights between Malaysia and their hubs, FedEx Express is able to provide swift and efficient delivery services worldwide.
- UPS: Offering a comprehensive range of logistics solutions such as package deliveries, freight transportation, and international trade management, UPS is a trusted name in the industry.
Common Issues During Parcel Tracking and How to Solve Them
We has gained popularity as a reliable choice for parcel delivery. However, like any other delivery service provider, there may be certain common issues that can occur during the tracking process. These include:
- Delayed deliveries: In some cases, parcels may experience delays due to unexpected circumstances such as heavy traffic or inclement weather. If your parcel is delayed, our system will provide regular updates on the estimated delivery time.
- Incorrect delivery address: If you have mistakenly entered an incorrect delivery address, your parcel may end up being delivered to the wrong location. In such situations, our customer support team is available to assist you in retrieving your parcel.
- Lost parcels: While rare, there is a possibility that parcels may get lost during transit. If this happens, please reach out to our customer support team and we will make every effort to locate and retrieve your parcel.
Helpful Tips for Parcel Tracking Your Order
To ensure a seamless tracking process, we recommend the following tips:
- Verify your tracking number: It is important to confirm that the tracking number entered is accurate to avoid any discrepancies.
- Review your delivery address: Please ensure that the delivery address provided during the order placement is correct.
- Reach out to customer service: In case of any concerns or inquiries regarding your parcel tracking, please do not hesitate to contact our customer support team for assistance.
Contact Us
At Penjejakan.com, we highly appreciate the feedback of our users and continuously strive to enhance our platform. If you have any recommendations, issues, or inquiries, please do not hesitate to reach out to us through email or our online contact form available on our website.
- Address: Jalan P. Ramlee, 50250 Kuala Lumpur, Malaysia
- Email: [email protected]
- Website: www.Penjejakan.com
Conclusion
In summary, Penjejakan.com is dedicated to simplifying and modernizing parcel tracking for Malaysians. Our platform is designed to be user-friendly, and our extensive service network and advanced technology allow us to provide real-time updates on parcel location and delivery estimates.
We recognize the significance of timely and accurate package tracking, which is why we aim to be the preferred tracking platform for all Malaysians. Experience precise and effortless parcel tracking by choosing Penjejakan.com today!