FirstMile Tracking | Track & Trace your FirstMile Xparcel package in Malaysia

FirstMile Tracking - Track your FirstMile Xparcel shipment parcel status with ease and speed. In just one click, you can get the latest info on the location, date, and time of your package's arrival.

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In today’s fast-paced world of eCommerce, efficient and accurate tracking of parcels is crucial for both businesses and customers. With the rise of online shopping, the demand for reliable and timely delivery services has increased significantly. This is where FirstMile Tracking comes in – a comprehensive parcel tracking solution that provides real-time updates on parcel whereabouts, ensuring peace of mind for all parties involved.

The Importance of FirstMile Tracking Quickly and Correctly

Tracking a parcel may seem like a simple task, but it plays a crucial role in the overall customer experience. For businesses, it is essential to have a reliable tracking system in place to ensure timely delivery and maintain customer satisfaction. On the other hand, customers want to stay informed about their shipments’ status and expect transparency from the shipping company.

FirstMile Tracking understands these needs and offers a technology-driven tracking system that provides real-time updates on parcel status. By accurately tracking parcels, FirstMile ensures that businesses can fulfill their promises to customers, leading to increased trust and loyalty.

Introduction about FirstMile – The All-in-One eCommerce Shipping Solution

FirstMile is a leading eCommerce shipping provider in Malaysia, offering a range of services to streamline the shipping process for businesses of all sizes. From pickup and delivery to warehousing and fulfillment, FirstMile empowers businesses to manage their shipping needs seamlessly.

  • Unique Solution to an Ever-Growing Problem

They have developed a unique approach to optimize transportation at the ship method level rather than on a piece-by-piece basis. This breakthrough is a game-changer for their clients, ranging from direct-to-consumer ecommerce brands to full-service 3PLs. Instead of having to log in to multiple TMS platforms and hardcode zip codes for specific carriers in various markets, their algorithm automatically identifies the most suitable carrier for a given ship method and destination.

  • Tailored Experiences for our Clients

They pick up from their clients daily. Packages may go through networks like DHL and regional carriers. They manage some deliveries, collaborate with partners, and directly serve certain areas.

  • They Function as their Carrier of Choice

Their algorithms analyze factors like origin, destination, and weight to choose the best carrier and route. With FirstMile, simply select them, expect 3-5 day delivery, track, and schedule a pickup.

  • Xparcel is Our Ship Method

Just like UPS mail innovations or FedEx smart post, Xparcel is their shipping method. They thread together the networks on their end so you can focus more on what matters to you.

Introduction about FirstMile - The All-in-One eCommerce Shipping Solution - Penjejakan.com
Introduction about FirstMile – The All-in-One eCommerce Shipping Solution – Penjejakan.com

3 Pros and Advantages

FirstMile stands out among its competitors due to its extensive network and coverage, technology-driven tracking system, and flexible services.

  • Extensive network and coverage: FirstMile boasts a wide-reaching network across Malaysia, ensuring timely delivery to even the most remote locations. This allows businesses to expand their customer base without worrying about delivery limitations.
  • Technology-driven tracking system: FirstMile’s advanced tracking system provides real-time updates on parcel status, allowing customers to monitor their shipments closely. This not only increases transparency but also helps in resolving any delivery issues promptly.
  • Flexible and customizable services: FirstMile offers a variety of shipping options to suit the specific needs of each business, including door-to-door delivery, express services, and international shipping. This allows businesses to choose the most cost-effective and efficient shipping method for their parcels.

5 Main Services

FirstMile offers a range of services to cater to the diverse needs of eCommerce businesses. These include:

  • Pickup and delivery: FirstMile provides pickup and delivery services across Malaysia, making it convenient for businesses to send their parcels without leaving their premises.
  • Warehousing and fulfillment: With FirstMile’s warehousing and fulfillment services, businesses can store their products in a secure facility and have them shipped directly to customers when orders are received.
  • International shipping: FirstMile offers international shipping services to over 200 countries worldwide, making it easier for businesses to expand their reach globally.
  • Customs clearance: FirstMile handles all customs clearance procedures, ensuring smooth and hassle-free international shipping for businesses.
  • Insurance coverage: FirstMile offers insurance coverage for parcels, providing businesses with peace of mind in case of any loss or damage during transit.

FirstMile All-in-One Parcel Carrier Solution Price and Fee

FirstMile’s pricing structure is designed to be simple and transparent, with no hidden fees or surcharges. They offer a variety of shipping options, including:

  • Xparcel Expedited: Ship in 2-5 days.
  • Xparcel Priority: Ship in 2-3 days.
  • Xparcel Ground: Ship in 3-8 days.

Their rates are based on a number of factors, including:

  • Package weight and dimensions: The heavier and larger your package is, the more it will cost to ship.
  • Origin and destination: The distance between your shipping origin and destination will also affect the cost of shipping.
  • Shipping speed: The faster you want your package to ship, the more it will cost.

FirstMile also offers a number of additional services, such as:

  • International shipping: They can ship your packages to over 220 countries around the world.
  • Claims handling: They will help you file claims for lost or damaged packages.
  • Returns management: They can help you manage your returns process.

To get a quote for your specific shipping needs, you can use their online pricing calculator. You can also contact their sales team for more information.

Please note:

  1. These are just examples and the actual shipping rates may vary depending on the factors mentioned above.
  2. This price list may fluctuate depending on the market, discount events, etc., so it is for reference only. You can refer directly to asking the latest price list at [https://www.firstmile.com/get-a-quote]

How To Contact FirstMile

Businesses can contact FirstMile through various channels, including phone, email, and social media. Here is the contact information for their customer service team:

How long does FirstMile take to deliver?

The delivery time for FirstMile parcels depends on the destination and shipping method chosen by the business. For domestic shipments, FirstMile offers same-day or next-day delivery options, while international shipments may take 3-5 business days. Businesses can contact FirstMile for a more accurate estimate based on their specific shipping requirements.

FirstMile Malaysia Working Hours

FirstMile’s working hours are from Monday to Friday, 9:00 AM to 6:00 PM, and Saturday, 9:00 AM to 1:00 PM. However, businesses can still request pickups or drop off parcels outside of these hours by making prior arrangements with FirstMile.

Does FirstMile Deliver On Sunday / Weekend?

FirstMile does not offer delivery services on Sundays or public holidays. However, they do provide pickup services on Saturdays for businesses that require urgent shipments.

Ensuring Security And Privacy

FirstMile takes the security and privacy of its customers’ parcels seriously. They have strict protocols in place to ensure that all parcels are handled safely and delivered to the correct recipient. Additionally, FirstMile has implemented measures to protect customers’ personal information and comply with data protection laws.

How do I know if a parcel has been sent?

Businesses can track their parcels using the FirstMile tracking system, which provides real-time updates on parcel status. Once the parcel is picked up, businesses will receive a tracking number that they can use to monitor their shipment’s progress.

Comparing FirstMile with 15 other courier services in Malaysia

To give you a better understanding of FirstMile’s services, we have compared it with 15 other courier services in Malaysia based on factors such as network coverage, technology, and pricing. Here is a table summarizing the comparison:

Courier Service Network Coverage Technology Pricing
FirstMile Global + Wide-reaching network across Malaysia Advanced tracking system – XParcel Competitive pricing based on parcel weight, destination, and shipping method
Pos Laju Nationwide coverage Basic tracking system Standard pricing based on parcel weight and destination
DHL Global coverage Advanced tracking system Premium pricing based on parcel weight, destination, and shipping method
Ninja Van Nationwide coverage Basic tracking system Competitive pricing based on parcel weight and destination
J&T Express Nationwide coverage Basic tracking system Competitive pricing based on parcel weight and destination
Skynet Nationwide coverage Basic tracking system Standard pricing based on parcel weight and destination
GDex Nationwide coverage Basic tracking system Standard pricing based on parcel weight and destination
City-Link Nationwide coverage Basic tracking system Standard pricing based on parcel weight and destination
ABX Nationwide coverage Basic tracking system Standard pricing based on parcel weight and destination
Pgeon Nationwide coverage Basic tracking system Competitive pricing based on parcel weight and destination
Nationwide Nationwide coverage Basic tracking system Standard pricing based on parcel weight and destination
CJ Century Global coverage Advanced tracking system Premium pricing based on parcel weight, destination, and shipping method
FedEx Global coverage Advanced tracking system Premium pricing based on parcel weight, destination, and shipping method
UPS Global coverage Advanced tracking system Premium pricing based on parcel weight, destination, and shipping method
TNT Global coverage Advanced tracking system Premium pricing based on parcel weight, destination, and shipping method
Aramex Global coverage Advanced tracking system Premium pricing based on parcel weight, destination, and shipping method

From the comparison, it is evident that FirstMile offers a wide-reaching network, advanced tracking technology, and competitive pricing, making it a top choice for businesses in Malaysia.

Guideline: How to track FirstMile Xparcel order status?

Tracking your FirstMile parcel is a simple process that can be done through their website or third-party tracking systems. Here are two methods to track your FirstMile parcel order status:

Method 1: By FirstMile Tracking Website

  1. Visit the FirstMile website and click on the “Track Paackage” button or visit this direct link [https://track.firstmile.com/]
  2. Enter your tracking number in the designated field and click “Track Shipment”
  3. The page will display the current status of your parcel, along with its tracking history.
Guideline: How to track FirstMile Xparcel order status? - Penjejakan.com
Guideline: How to track FirstMile Xparcel order status? – Penjejakan.com

Method 2: By Penjejakan.com Parcel Tracking System

  1. Visit Penjejakan.com and select “FirstMile” from the list of courier services or visit this direct link [https://penjejakan.com/firstmile-tracking]
  2. Enter your tracking number in the designated field and click “Track.”
  3. The page will display the current status of your parcel, along with its tracking history.
Track FirstMile Xparcel order status at Penjejakan.com
Track FirstMile Xparcel order status at Penjejakan.com

5 Reasons To Choose Penjejakan.com to track FirstMile Parcel?

Penjejakan.com is a reliable and user-friendly parcel tracking system that allows businesses to track their parcels from multiple courier services in one place. Here are some reasons why you should choose Penjejakan.com to track your FirstMile parcels:

  • Easy to use: Penjejakan.com has a simple and easy-to-use interface, making it convenient for businesses to track their parcels quickly.
  • Real-time updates: Penjejakan.com provides real-time updates on parcel status, ensuring accurate and up-to-date information.
  • Multiple courier services: With Penjejakan.com, businesses can track their parcels from multiple courier services, including FirstMile, in one place.
  • Mobile-friendly: Penjejakan.com is mobile-friendly, allowing businesses to track their parcels on-the-go using their smartphones.
  • Free service: Penjejakan.com is a free service, making it an affordable option for businesses of all sizes.

3 Tips for Using FirstMile Tracking Number Efficiently

To ensure a smooth tracking experience, here are some tips for using your FirstMile tracking number efficiently:

  • Keep your tracking number in a safe place to avoid losing it.
  • Double-check the tracking number before entering it on the tracking system to avoid any errors.
  • Use a reliable tracking system like Penjejakan.com to get accurate and up-to-date information about your parcel’s status.

3 Common Issues During FirstMile Tracking And How To Solve Them

While FirstMile strives to provide a seamless tracking experience, there may be some common issues that businesses may encounter. Here are some solutions to these issues:

  • Tracking number not found: If you receive this error message, double-check the tracking number or contact FirstMile’s customer service team for assistance.
  • No updates on parcel status: In some cases, there may be delays in updating the parcel status on the tracking system. If this happens, wait for a few hours and check again. If the issue persists, contact FirstMile’s customer service team for more information.
  • Parcel delivered to the wrong address: If you notice that your parcel has been delivered to the wrong address, contact FirstMile immediately to resolve the issue.

Customer Testimonials and Reviews

Here are some reviews from FirstMile customers:

  • “FirstMile has been our go-to shipping provider for years now. Their tracking system is reliable, and their delivery services are always on time.” – Sarah L., eCommerce business owner.
  • “I love how easy it is to track my parcels with FirstMile. Their customer service team is also very helpful and responsive.” – John T., online shopper.

3 FAQs while using FirstMile Tracking

Q: Can I change the delivery address after the parcel has been shipped?

A: Yes, you can request a change of delivery address by contacting FirstMile’s customer service team. However, additional charges may apply.

Q: Can I track multiple parcels at once?

A: Yes, you can track multiple parcels from FirstMile and other courier services simultaneously using Penjejakan.com.

Q: What should I do if my parcel is lost or damaged during transit?

A: If your parcel is insured, contact FirstMile’s customer service team to file a claim. If it is not insured, you can still contact them for assistance.

About Us – Penjejakan.com

Penjejakan.com is a well-known parcel tracking platform in Malaysia that has been providing accurate and comprehensive tracking information since 2023. Our main objective is to be the top choice for all Malaysians when it comes to tracking their parcels, regardless of where they are being delivered. Our focus is on streamlining the tracking process for our users by utilizing efficiency and innovation, with a strong emphasis on customer satisfaction. In this piece, we will explore Penjejakan.com further, including our fundamental values, history, coverage, technological advancements, and how we can help you easily track your parcels.

About Us - Penjejakan.com
About Us - Penjejakan.com

Conclusion

In conclusion, FirstMile Tracking is an essential tool for businesses looking to streamline their shipping process and provide a positive customer experience. With its extensive network, advanced tracking technology, and flexible services, FirstMile stands out among its competitors in Malaysia. By following the guidelines and tips mentioned in this article, businesses can efficiently use FirstMile’s tracking system and ensure timely delivery of their parcels.