Jocom Tracking | Track & Trace your Jocom parcel order in Malaysia

Jocom Tracking - Track your Jocom order status with ease and speed. In just one click, you can get the latest info on the location, date, and time of your package's arrival.

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In today’s fast-paced world, reliable and efficient parcel delivery services are more important than ever. Jocom, a prominent courier company in Malaysia, has established itself as a trusted provider of such services, catering to a wide range of customers, from individuals to businesses. With its extensive network and commitment to customer satisfaction, Jocom has gained a reputation for delivering parcels quickly and securely.

The Importance of Jocom Tracking Quickly and Correctly

Whether you’re an individual sending a personal package or a business managing a large volume of shipments, tracking your Jocom parcels is crucial for ensuring timely delivery and peace of mind. Jocom’s tracking system provides real-time updates on the whereabouts of your parcel, allowing you to monitor its progress from pickup to delivery. This transparency not only keeps you informed but also enables you to take proactive measures in case of any unforeseen delays or issues.

Jocom’s tracking system is user-friendly and accessible through various platforms, including their website and mobile app. By simply entering your tracking number, you can easily track your parcel’s journey and estimated delivery time. This feature is especially useful for businesses that need to keep track of multiple shipments at once.

Introduction about Jocom Malaysia

Jocom is a leading courier company in Malaysia, offering a comprehensive range of domestic and international delivery services. Established in 1987, Jocom has built a strong reputation for its reliability, efficiency, and customer-centric approach. The company boasts an extensive network of branches and delivery partners across Malaysia, enabling it to reach even the most remote areas.

Jocom – the 1st Malaysian Online Grocer App, is an m-commerce platform specialising in online groceries and shopping. Jocom revolutionised the way you buy groceries and shop online via your smartphone.

Their namesake tagline, “Just Order Convenient On Mobile”, was formed to specifically highlight Their mission; to provide a fully integrated solution which safeguards both the consumers and vendors. Jocom seeks to offer this new convenient solution as a means to aid traditional businesses by providing them a cutting-edge platform to connect rural farmers, traders & vendors with affluent consumers via e-commerce.

It is the new gateway of doing business, conveniently on app. With no additional cost, merchants will have the opportunity to promote their products here, with a flexible price system they can leverage on. It helps promote merchants through product listing, coupled along with a flexible price system with no additional cost! Jocom is the go-to platform for any SME wishing to gain exposure to the online mass market.

Introduction about Jocom Malaysia -
Introduction about Jocom Malaysia –

5 Pros and Advantages

  • Wide coverage: Jocom has a vast network of branches and delivery partners, making it possible to deliver to almost any location in Malaysia.
  • Fast delivery: Jocom offers same-day and next-day delivery options for urgent shipments.
  • Competitive pricing: Jocom’s rates are competitive compared to other courier services in Malaysia.
  • Multiple delivery options: Jocom offers a variety of delivery options, including standard, express, and door-to-door delivery.
  • Excellent customer service: Jocom has a dedicated customer service team that is available to assist with any queries or concerns.

4 Main Services

Jocom offers a wide range of services to cater to the diverse needs of its customers. These include:

  • Domestic delivery: Jocom provides domestic delivery services within Malaysia, covering both urban and rural areas.
  • International delivery: Jocom offers international delivery services to over 200 countries worldwide.
  • E-commerce solutions: Jocom has specialized e-commerce solutions for businesses looking to streamline their shipping processes.
  • Warehousing and fulfillment: Jocom also offers warehousing and fulfillment services for businesses that require storage and distribution of their products.

Jocom Malaysia Price and Fee


  • Membership is free and open to individuals who are 18 years of age and above.
  • Members can earn JoPoints by shopping on the Jocom platform.
  • JoPoints can be redeemed for discounts on future purchases.


  • Delivery is a flat rate of RM10 for Klang Valley and KL.
  • Jocom currently only delivers to residents in Malaysia.


  • Jocom accepts payments by credit card, debit card, and JoPoints.
  • Jocom also offers a Buy Now, Pay Later option through Atome.

Additional Fees

  • There are no additional fees for shopping on Jocom.

Here is a table summarizing Jocom Malaysia’s prices and fees:

Fee Price
Membership Free
Delivery RM10 (Klang Valley and KL)
Payment Credit card, debit card, JoPoints
Buy Now, Pay Later Atome
Additional fees None

I hope this explanation is helpful. Please let me know if you have any other questions.

Please note:

  1. These are just examples and the actual shipping rates may vary depending on the factors mentioned above.
  2. This price list may fluctuate depending on the market, discount events, etc., so it is for reference only. You can refer directly to the latest price list at their official website.

How To Contact Jocom

Jocom has a dedicated customer service team that is available to assist with any inquiries or concerns. You can contact them through various channels, including:

  • Address: Unit 9-1, Level 9, Tower 3, Avenue 3, Bangsar South, No. 8 Jalan Kerinchi, 59200 Kuala Lumpur, Malaysia.
  • Phone: +603 2241 6637
  • Email: [email protected]
  • Website:

Jocom Malaysia App

Jocom has a user-friendly mobile app that allows customers to track their parcels, request pickups, and manage their shipments. The app is available for both Android and iOS devices and can be downloaded from the respective app stores.

Jocom Malaysia APP download link:

How long does Jocom take to deliver?

The delivery time for Jocom parcels depends on the type of service chosen and the delivery location. For domestic deliveries, standard delivery takes 1-3 days, while express delivery takes 1-2 days. For international deliveries, the estimated delivery time varies depending on the destination country.

Jocom Malaysia Working Hours

Jocom’s working hours are from Monday to Friday, 9:00 AM to 6:00 PM, and Saturday, 9:00 AM to 1:00 PM. They are closed on Sundays and public holidays.

Does Jocom Deliver On Sunday / Weekend?

Jocom does not offer delivery services on Sundays or public holidays. However, they do provide Saturday delivery services for selected areas in Malaysia.

Ensuring Security And Privacy

Jocom takes the security and privacy of its customers’ parcels seriously. They have strict protocols in place to ensure that all parcels are handled with care and delivered to the correct recipient. Additionally, Jocom uses advanced tracking technology to monitor the movement of parcels and prevent any potential theft or loss.

How do I know if a parcel has been sent?

Once your parcel has been picked up by Jocom, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the progress of your parcel through Jocom’s tracking system.

Comparing Jocom with 15 other Grocery Delivery services in Malaysia

Courier Service Domestic Delivery Time International Delivery Time Price Range (RM)
Jocom 1-3 days Varies depending on country 10-100
Pos Laju 1-3 days 3-5 days 10-150
DHL 1-3 days 2-5 days 20-200
Skynet 1-3 days 3-7 days 10-120
City-Link 1-3 days 3-7 days 10-120
GDEX 1-3 days 3-7 days 10-120
ABX 1-3 days 3-7 days 10-120
Nationwide 1-3 days 3-7 days 10-120
TNT 1-3 days 2-5 days 20-200
FedEx 1-3 days 2-5 days 20-200
UPS 1-3 days 2-5 days 20-200
Aramex 1-3 days 3-7 days 20-200
J&T Express 1-3 days 3-7 days 10-120
Ninja Van 1-3 days 3-7 days 10-120
EasyParcel 1-3 days 3-7 days 10-120

Guideline: How to track Jocom parcel order status?

Tracking your Jocom parcel is a simple and straightforward process. There are two methods you can use to track your parcel’s status:

Method 1: By Jocom Tracking Website

  1. Go to Jocom’s website ( and click on the “Order Track” tab or visit this direct link
  2. Enter your tracking number in the designated field and click on “Track.”
  3. The current status and location of your parcel will be displayed.
Guideline: How to track Jocom parcel order status? -
Guideline: How to track Jocom parcel order status? –

Method 2: By Parcel Tracking System

  1. Go to ( and select “Jocom” from the list of courier services or visit this direct link
  2. Enter your tracking number in the designated field and click on “Track.”
  3. The current status and location of your parcel will be displayed, along with a detailed tracking history.
Track Jocom parcel order status at
Track Jocom parcel order status at

5 Reasons To Choose to track Jocom Parcel? is a reliable and user-friendly parcel tracking system that allows you to track multiple courier services in one place. Here are some reasons why you should choose to track your Jocom parcels:

  • Real-time updates: provides real-time updates on your parcel’s status, ensuring that you are always informed.
  • Multiple courier services: You can track not only Jocom but also other major courier services in Malaysia on
  • Detailed tracking history: provides a detailed tracking history of your parcel, allowing you to monitor its journey from pickup to delivery.
  • User-friendly interface: has a user-friendly interface that makes it easy for anyone to track their parcels.
  • Mobile-friendly: is accessible on both desktop and mobile devices, making it convenient for users to track their parcels on the go.

3 Tips for Using Jocom Tracking Number Efficiently

  • Keep your tracking number safe and easily accessible.
  • Double-check the tracking number before entering it to avoid any errors.
  • Use a reliable parcel tracking system like for accurate and up-to-date information.

3 Common Issues During Jocom Tracking And How To Solve Them

  1. “Tracking number not found”: This could be due to an error in the tracking number or the parcel has not been picked up by Jocom yet. Double-check the tracking number and try again later.
  2. “No tracking information available”: This could mean that the parcel has not been scanned at any of Jocom’s checkpoints yet. Try again later, or contact Jocom’s customer service for assistance.
  3. “Delivery unsuccessful”: If you receive this status update, it means that the delivery attempt was unsuccessful. You can contact Jocom’s customer service to reschedule the delivery or arrange for self-collection at their branch.

Customer Testimonials and Reviews

“I have been using Jocom for my business deliveries for the past year, and I am extremely satisfied with their services. Their tracking system is accurate and provides real-time updates, which is crucial for my business. Highly recommend!” – Sarah, Business Owner.

“Jocom’s tracking system is easy to use and provides detailed tracking information. I never have to worry about my parcels getting lost or delayed. Great job, Jocom!” – John, Individual Customer.

3 FAQs while using Jocom Tracking

Q: Can I track my Jocom parcel without a tracking number?

A: No, you need a valid tracking number to track your Jocom parcel.

Q: Can I change the delivery address after the parcel has been shipped?

A: Yes, you can contact Jocom’s customer service to request a change of delivery address. Additional charges may apply.

Q: Can I track multiple Jocom parcels at once?

A: Yes, you can track multiple parcels by entering all the tracking numbers in one go on Jocom’s website or

About Us – is a well-known parcel tracking platform in Malaysia that has been providing accurate and comprehensive tracking information since 2023. Our main objective is to be the top choice for all Malaysians when it comes to tracking their parcels, regardless of where they are being delivered. Our focus is on streamlining the tracking process for our users by utilizing efficiency and innovation, with a strong emphasis on customer satisfaction. In this piece, we will explore further, including our fundamental values, history, coverage, technological advancements, and how we can help you easily track your parcels.

About Us -
About Us -


In conclusion, Jocom’s tracking system is an essential tool for anyone using their delivery services. It provides peace of mind and ensures timely delivery of your parcels. With its extensive network, competitive pricing, and excellent customer service, Jocom has established itself as a reliable and efficient courier company in Malaysia. By following the guidelines and tips mentioned in this article, you can easily track your Jocom parcels and have a smooth shipping experience.